How Local Wallet Data Is Used
Our Privacy Policy covers details you provide when opening an account, confirming your phone number, signing in and contacting support about a wallet record. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we use the transaction reference and status needed to
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match the request to your account; we do not need your wallet password. Device details, login timestamps and security events help us identify unusual access and keep the correct session connected. We retain records for the period needed for account administration, security checks, dispute handling and
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legal duties. The service and any related access depends on local law, and our policy wording may apply differently where local law permits. For a request about your data, use the account support route and include the phone number linked to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.